What LED do you use in your product?
We normally use Epistar LED Chip from Taiwan, in addition, else nominated brand LED is optional.
What's the warranty standard period?
LINEFLEX Lighting warrants finished products to be free of manufacturing defects in material and workmanship for a standard period of 5 year warranty stated from the date of purchase unless otherwise or with an extended warranty available upon request.
How to select the suitable power supply for your lighting fixture?
Constant voltage power supply is required for all of our low voltage lighting fixtures.
We would like to suggest to select the power supply that is around 20% higher than the actual loading to achieve longer lifespan. For example, for a 5meter length of CFE-72/14.4/M-L1000-DW-I (14.4W/m), the actual loading is approximate 72W in total, it would be better to select the 90W power supply.
How to distinguish the lighting mode by LINEFLEX product code?
We have four big series including 1.CLEAR FLEX SERIES-CF, 2.INFINITE LONG SERIES-IL, 3.NEON FLEX SERIES-NF, 4.LINE SERIES-LS. Each product code rule have been listed out in the first page of the specification sheet, please inquire our sales team.
The main difference between RGB/RGBW product and RGB/RGBW pixel product?
The RGB/RGBW series have ability to change colors, but all the LEDs change to the same color at once, can't be changed by each section.
The RGB/RGBW pixel series have a control chip (IC) built into each cutting unit and they can have their color individually controlled independent of each other.
How to control your RGB and RGB Pixel lighting fixture?
Our RGB lighting fixtures can be controlled by 3-channel PWM controllers, and it accepts DMX512 control signal as well.
The protocol of our RGB pixel lighting fixtures is SPI/TTL, it can be controlled by any SPI controllers that compatible with UCS2903(RGB)/USC2904(RGBW) IC. A DMX/Artnet-SPI decoder is required for DMX512/Artnet controllers.
NAVIGATION
No. 6F, Building A,Zhongzhirongchuang Enabling Technology Industrial Park, No.16 Jiabin Road, Huangiang Town, Dongquan City, Guangdong Province
+86 769 2882 3814
+86 138 2211 5715